What our tenants have to say about us.
Find details of our allocation policy, and learn how to apply.
Apply for a House or a TransferFind out if a needed repair is covered by the Right to Repair scheme or classed as an emergency.
Request a RepairFind helpful advice on how to pay for rent and how to set up a direct debit.
How to Make a PaymentIf you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.
Make a ComplaintI was very impressed to find the Hjaltland workman there, much sooner than I anticipated. What your colleague has done is marvellous! The clients are delighted and I think that what he has achieved has much exceeded their expectations. The handrail is actually a lovely bit of work and really quite attractive!
All TestimonialsI was completely gobsmacked and delighted that the repair was completed in under an hour from me reporting it! Amazing service and the doors are back to as good as new. Many thanks.