Homelessness

The Shetland Islands Council has legal obligations to prevent and alleviate unintentional homelessness.

If you are homeless, or at risk of becoming homeless, you should contact their staff as soon as possible, so that they can consider your circumstances and advise you of your options.

We recommend that you read the Council’s advice on homelessness.

Next in Shetland Housing Options

Housing Options Guide

There are many different ways of meeting your housing needs in Shetland.

Apply for a House or a Transfer

Find details of our allocation policy, and learn how to apply.

Apply for a House or a Transfer

Request a Repair

Find out if a needed repair is covered by the Right to Repair scheme or classed as an emergency.

Request a Repair

How to Make a Payment

Find helpful advice on how to pay for rent and how to set up a direct debit.

How to Make a Payment

Make a Complaint

If you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.

Make a Complaint

Testimonials

We are very happy with our new kitchen, I felt that I should email to make comment on the quality of the work of the two joiners and the chap that fitted the tiles. All three gentlemen have done outstanding work, as well as being extremely courteous, they worked in a clean and tidy manner. I would appreciate it if you would pass on our thanks for their excellent work.

Tenant happy with their new kitchen

Bryan worked so quickly and cleared up everything after himself. The handrails are perfect and make such a difference. Thank you.

Satisfied One Stop Shop Client
All Testimonials